Most orders ship within 72 hours of placement.
Returns and Exchanges
We accept returns and exchanges within 30 days from when your order arrives. Items must be returned unwashed, unworn, and unused.
If you’d like to return or exchange an item, email firstname.lastname@example.org and confirm whether you’d like a refund or a substitution. Refunds will be provided to the original form of payment – the cost of shipping will not be refunded.
You are responsible for mailing your return item to the address below along with the invoice in the package.
C/O Crooked Monkey
Willard, OH 44890
Exchanges are subject to a $7.75 fee, which covers shipping and processing of your new item. This fee will be waived through March 30, 2022.
Damaged or Wrong Item
We will replace any damaged items and cover shipping costs fully in cases where the wrong item was sent. Please email email@example.com with a photo of the damaged or incorrect item so that we can correct it right away.
If you have questions about your order, please email firstname.lastname@example.org and include your order number. We can only update order details (shipping address, size, etc.) within 30 minutes of placement.